Our certified, state-of-the-art production and mailing partners are streamlined for fast, efficient turnaround. We personalize and fulfill both inventory and custom designed plastics in a completely secure environment. Our inventory of plastics requires no pre-purchase or inventory management on your part. We offer magnetic stripe, contact, contactless and dual-interface cards for any traditional or EMV card program. We also help you combat non-receipt/mail intercept fraud by tracking and re-mailing undeliverable plastics. Excite your cardholders with innovative designs that get noticed and create top-of-wallet status.
Our PAYware CMS solution by VeriFone not only consolidates and supports all aspects of card management, risk assessment, payment authorization, clearing and settlement but it also complies with all regulatory requirements and industry mandates such as Credit Card Accountability Responsibility and Disclosure Act (Card Act), PCI DSS and EMV. Unlike other legacy platforms, this customizable platform can run all your card products from one single platform for better efficiency and comprehensive reporting. The platform can also be integrated with your mPOS system for smart phones or tablets.
Convert shoppers into loyal customers with our loyalty rewards program. Our point based offers and Merchant Funded rewards drive repeat business since rewards cardholders outspend the non-rewards cardholders twice over. With Quatrro Processing Services, the accountholders can get access to early bonus awards, sign-up bonuses, anniversaries, product usage and so much more. The cardholders can ‘household’ their cards for even better rewards on merchandise and cash back.
Our real-time dashboard tool for reporting allows easy access to extensive reports 24 hours a day, 7 days a week. The tool can be accessed by multiple users with restrictive access according to their roles; who can track sales trends, monitor payment activity, pull previous statements and authorization records in stunning visual displays. The users can also access transaction history and chargebacks. Track those metrics most important to you and view them with our anywhere-anytime delivery model.
Innovative solutions are essential to driving engagement among cardholders. While the plastic card has remained unchanged for decades, the services available to cardholders have expanded exponentially to meet changing demands. Our cardholder-level solutions deepen cardholder loyalty, promote your brand and will help you meet changing customer demands now and well into the future.
Our futuristic e-statement designs will surely entice your customers. The e-statements is no longer used for just checking the account statements, it is an engagement tool that uses encrypted interactive PDFs equipped with drill-down views for cardholder’s data, and clickable marketing content for issuers. Cardholders can view card spend by categories, and even pay their bill through the statement itself. Statements can be completely branded with the issuer’s look and feel and location of marketing offers and rolling banners can be customized. Turn your statements into an exciting engagement tool with Quatrro Processing Services.
Mobile banking and payments is becoming table stakes. Our mobile solutions provide convenience for person-to-person (P2P) money transfers and m-payments. The multi layered authentication allows secure payment transactions by verifying the transfer and identity of each recipient. Our solution empowers mobile shopping with speed, security and simplicity. From m-payments at the Point of Sale (POS) to easier online checkout forms, our solution is your ticket to the fast moving mobile e-commerce space.
Having direct contact with your cardholders is a coveted relationship. Our contact center solution with over 15,000 dedicated professionals providing COPC certified in-bound customer care services, ensures that the customers are well taken care of. Our solution has over 1,200 Six Sigma trained professionals with over 90% of the operations management team Green Belt trained. Our partner adheres to the strictest standards of compliance. And with deep domain experience coupled with analytics, our solution is capable of handling cross-selling to help you win more business.
An approach of solely depending on technology to combat card fraud is not sufficient. Having the right technologies in place is critical. But effective fraud management requires people, process and technology. Our services build upon automated detection systems with expert fraud analysts who actively monitor your card transactions for better fraud detection. Our Fraud management a solution not only protects to your card portfolio, but extends across all portfolios. Real time reporting of fraud trends and alerts ensure loss prevention. For more information, please visit the Fraud Management page.
Card programs need nurturing to flourish in the dynamic financial industry. Our customized marketing campaigns and P&L analytics drive higher card activation and usage. Our deep- domain expertise in analytics will transform reams of transaction data into useful and actionable business intelligence. Our team of experts can easily handle data mining, forecasting, predictive modeling, segmentation, regression and decision tree modeling – solutions that drive financial gain and impact to the bottom line.
Atlanta, Georgia – May 30, 2014 - Quatrro Processing, a leading provider of Cards Processing, Risk and Fraud Management Solutions, today announced it is one of the first processors globally to achieve Payment Card Industry Data Security Standard (PCI DSS) v3.0 certification. The PCI DSS Version 3.0, released November 2013, is one of the most stringent security standards in the world based on the industry best practices aimed at increasing protection for customers against card fraud by limiting exposure of confidential data for both online and offline transactions.
The Standard also helps processors to implement tighter controls and promote awareness of security throughout their organizations so that all stakeholders share responsibility to protect cardholders’ data. This becomes even more critical considering the recent breaches that exploited weakness in technical controls. Hence, it’s highly imperative that companies migrate to a process based security approach enforced by PCI DSS v3.0 standards and measures.
“The PCI DSS v3.0 certification will significantly help us offer highest possible payment security and truly differentiated services to our clients through our recently launched card processing services built on non-legacy and EMV compliant Card Management Software,” said Raman Roy, Chairman of Quatrro. He added, “Quatrro provides Card, Check, ATM, ACH transaction monitoring services to Banks and Financial Institutions in USA dealing with financial information of millions of end customers. Operational frameworks and industry certifications that foster information security are an integral part of our offerings and value proposition.”
About Quatrro Processing
Quatrro Processing caters to opportunities in Global Payments industry covering Cards Processing, Payments Processing, Fraud & Risk Management and Analytics. Quatrro’s services links both conventional and alternative payments to a non-legacy based global processing platform to ensure financial institutions and banks remain at the forefront of change. The service offerings help banks, credit unions and other financial institutions fulfill the dynamic and ever changing customer needs, payment modes and patterns with urgency and timeliness that the marketplace demands without any upfront investments in technology and infrastructure.
Quatrro’s full suite of fraud management solutions protect clients throughout the payment life cycle across all products and channels using advanced fraud analytics to fraud management platforms. The company is uniquely positioned to offer superior fraud protection to financial institutions, payment gateways, processors and program managers. In essence, Quatrro deploys solutions to provide significant return on investment to the customers. To learn more about Quatrro Processing, visit http://www.QuatrroProcessing.com
Atlanta, USA (January 22, 2013) - Quatrro launches integrated processing services that will support Card & Mobile payments by leveraging VeriFone’s innovative PAYware CMS card management system to offer end to end issuing and acquiring services for banks, card issuers and merchant acquirers globally for all payment types.
Key benefits of Quatrro’s Processing Services include speed of implementation, ease of configuration at a minimal set-up cost, ease and speed of any change and modification and global operations. These service offerings will help banks, credit unions and other financial institutions fulfill the dynamic and ever changing customer needs, payment modes and patterns with urgency and timeliness that the marketplace demands without any upfront investments in technology and extensive infrastructure.
The full suite of processing services is fully compliant with the latest payment standards and requirements mandated by the CARD Act, EMV, PCI–DSS and will be available for credit card, debit card, prepaid, corporate/commercial cards, mobile payments and private label cards. Hosted on VeriFone’s PAYware CMS platform, the processing services will be specially configured and tailor made for mid-market financial institutions including credit unions, banks and also merchants.
“Quatrro’s service offering will be path breaking as it provides access to off-the-shelf processing services that support launch of innovative products and services for the card issuers with quick turnaround times that were not available on a plug and play basis till now” said Raman Roy Chairman & CEO of Quatrro Inc.
Quatrro is a leading Business Services company targeting underserved business processes and high value-added Knowledge process opportunities. Quatrro provides clients with innovative solutions delivered via a “best-shore” infrastructure through a combination of tools, platforms and business processes. In addition to the processing services, the company offers an integrated suite of risk management services across the risk cycle spanning credit, fraud and portfolio management. Quatrro's services include Processing, Analytics, Transaction Monitoring and a host of proprietary risk management platforms for Card Issuers, Acquirers, Processors, Online retailers, Merchants, Banks, Credit Unions, Prepaid and Alternate payment providers.
Kevin W. Spear
Senior Vice President
Quatrro Processing Services
Telephone: +1 770.663.8213
Rest of World
Chief Operating Officer
Quatrro Processing Services
For more information please visit www.quatrro.com
Atlanta, GA, 11th September 2015 - Global Risk Technologies, a leading technology company with over a decade of remediation experience, which provides end-to-end loss prevention services and solutions to Issuers, Acquirers and Merchants across the world, today announced that it has signed a strategic partnership with Quatrro Processing Inc., a market leader in addressing opportunities in global payments industry covering Card Processing, Payments Processing, Fraud & Risk Management and Analytics solutions for both Acquirers and Issuers.
This partnership empowers Global Risk Technology with Quatrro's next-generation fraud management technology, integrated with 24X7 human intelligence and surveillance. This indeed is the first of its kind offering in the industry, particularly for the small and medium enterprise (SME) merchants, ISOs, PSPs and other payment service providers. The service offering will not only mitigate existing fraud but proactively identify fraudulent trends and preempt fraud before it occurs.
Unlike other solution providers who aim to solve only one problem; order review and automated fraud alerts, No-Chargeback Guarantee and Reconciliation are an integral part of this joint service offering. This will not only help in fraud prevention and detection, but also help in safeguarding the reputation of merchants and aiding in a viable scoring matrix for issuers alike.
"We have always respected Quatrro, specifically their management team, tools, and philosophy. Our partnership will provide a much needed, comprehensive package to help not only diagnose, but treat the symptoms and origins of payment fraud; specifically focused on US card-not-present activity. Much of the friction we are currently seeing as fraud claims grow can be directly related to industry overwhelm due to lacking infrastructure and merchant acumen. The benefit of our partnership will bring collaboration and integrated intelligence to help identify and reduce the negative impacts of fraud for issuers and merchants alike" said Gary T. Cardone, CEO, Global Risk Technologies, Ltd.
"We are very excited to partner with Global Risk Technologies. We believe that the best approach to fraud prevention is through both technology and human intervention and this belief is endorsed by our partner as well. We are confident that together we can bring best-in-class practices and solutions with world-class technology to identify and prevent fraud, which is a major pain-point especially for smaller merchants. With this partnership, merchants of all sizes can depend on us for combating fraud while they continue to focus on rapid, risk-free revenue growth" said Raman Roy, Chairman, Quatrro Inc.
About Global Risk Technologies
Headquartered in Dublin, Ireland, with offices in Tampa, Florida and Scottsdale, Arizona; Global Risk Technologies provides a comprehensive and highly scalable enterprise solution for chargeback compliance, loss management, fraud management and merchant sustainability services to acquirers, card issuers and e-commerce merchants. The company owns two patents and specializes in identifying and predicting consumer fraud trends.
For more information, please reach out to us at www.globalrisktechnologies.com
About Quatrro Processing Inc.
Quatrro is a leading service provider to Financial Institutions, Merchants and to the Payment processing industry worldwide. The company offers an integrated suite of risk management services across the entire risk cycle spanning credit, fraud and portfolio management. Quatrro's services include Analytics, Transaction Monitoring and a host of proprietary risk management platforms for Card Issuers, Acquirers, Processors, Online Retailers, Merchants, Banks, Credit Unions, Prepaid and Alternate Payment Providers.
The company is uniquely positioned to offer superior fraud protection, providing unmatched ROI to merchants, financial institutions, payment gateways, processors and program managers.
For more information, please reach out to us at www.quatrro.com
Quatrro Processing Services Inc.
GURGAON, India, June 3, 2014 - IAOP reaffirms Quatrro's trendsetting role in Mid Market BPO by selecting it as one of their outsourcing leaders
Quatrro Global Services, a market leader in providing platform based business process outsourcing solutions to mid-market clients, today announced that it has been recognized as a Global Outsourcing "Leader" for the year 2014 yet again by the International Association of Outsourcing ProfessionalsÂ® (IAOP), the global standard-setting association and advocate for the outsourcing professional and the organizations they support. Quatrro has been honored for the second consecutive year by IAOP and has been ranked 27th in the Leaders category for the year 2014.
Acknowledging the recognition, Raman Roy, COP, Chairman, Quatrro said, "We are pleased at the outcome. Quatrro made it to the Top 30 primarily on account of our innovative platform based service offerings, focus on the mid market - "going beyond the existing" and a huge endorsement of the services by the end clients. With access to the scale of investments and global presence that large and established service providers have, Quatrro has the potential to be in Top 10 over the next 3 years. We are confident of achieving the milestone by leveraging organic / inorganic growth options and continuously innovating our service offerings to the untapped and underserviced market segments."
Each year, the IAOP Global Outsourcing 100 recognizes the world's best outsourcing service providers. The rankings are based on scores given by an independent judging panel on a range of criteria including global presence, growth, company recognition and certifications, customer references, executive leadership and employee management.
"At a time when there is a growing need to outsource, The Global Outsourcing 100 and The World's Best Outsourcing Advisors lists have become invaluable reference tools to help companies research service providers," said Debi Hamill, IAOP CEO. "The companies named on these lists and sub lists have demonstrated their expertise following a rigorous, independently judged process and represent the top in the industry."
In addition to inclusion in the main list, Quatrro has been recognized with the following 2014 sub list honors, that reinforces its capabilities to architect winning solutions through a combination of platform based services and domain expertise across diverse industry verticals:
About Quatrro Global Services
Quatrro is one of the leading Business Process Outsourcing companies, and has been architecting "Beyond the Existing" service offerings for unaddressed and underpenetrated markets through a combination of platform based services and domain expertise. Quatrro supports over 100 enterprise clients, 50,000+ SMB and SOHO clients and over 1,000,000 retail customers across multiple geographies through five independent and rapidly growing business lines namely Processing Services (Processing, Risk & Fraud Management), Mortgage Solutions, Financial & Accounting Services, Technical Support Group and Knowledge Services that endeavor to enhance the revenues and redefine the back office capabilities of our clients. The adoption of our differentiated service offerings by leading global multinational brands and Small and Medium businesses for their internal and franchisee operations is a colossal endorsement of our business strategy and lends true meaning to our tagline "Beyond the Existing".
For further information on Quatrro, please visit http://www.quatrro.com
The International Association of Outsourcing Professionals (IAOP) is the global, standard-setting association and advocate for the outsourcing professional and the organizations they support. With more than 120,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit http://www.IAOP.org
Vice President - Market Development
Quatrro Global Services
IAOP Manager, Media & Communications
+1-845-452-0600, ext. 122
Atlanta, GA - Quatrro Global Services, a market leader in providing platform based business services to mid-market clients, today announced additional investments to further expand its US presence by opening a new corporate office. The new office located at Atlanta, Georgia reinforces Quatrro's strategy of enhancing presence across the US to support its rapid growth and future expansion plans.
Quatrro has built-up significant North America presence over the last 8 to 9 years with several satellite offices and a robust sales engine. While sales teams operating from satellite offices have ensured coverage across the country, the company has decided to further strengthen its hub by integrating its corporate and support functions into a new state-of-the-art facility.
Commenting on Quatrro's recent investment and future expansion plans, Raman Roy, Chairman, Quatrro Global Services, said, "United States is one of the largest markets for Quatrro, and we want to enhance our presence across the nation. The opening of our new corporate office at Atlanta, one of the strategic business hubs, will further build upon our capabilities to meet existing customer demands as well as enable us to penetrate newer industry verticals with our range of revenue-enhancing solutions that contribute to their business growth".
Quatrro selected Atlanta as its new corporate office in the US on account of its positive economic growth, availability of skilled talent pool and Quatrro's expanding footprint in the region. Atlanta, which is recognized as the one of the major commercial and business destination of the world and home to several 'high-tech' Fortune-500 companies, will now be home to Quatrro.
The complete address of the new office is: Quatrro Inc., 1850 Parkway Place, Suite 1100, Marietta, GA 30067.
Quatrro is one of the leading Business Services Provider in the market, and has been architecting "Beyond the Existing" service offerings for unaddressed and underpenetrated markets through a combination of platform based services and domain expertise. Quatrro supports over 100 enterprise clients, 50000+ SMB and SOHO clients and over 1,000,000 retail customers across multiple geographies through five independent and rapidly growing business lines namely Business Support Services, Processing Services, Mortgage Solutions, Technical Support and Knowledge Services.
For further information on Quatrro, please visit www.quatrrofpo.com
President - Quatrro
Rest of World:
Sr. Vice President, Market Development - Quatrro
Tailor made solutions to address the growing needs of the global financial industry.