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What to Expect When You Outsource
How will your decision to outsource all or part of loan processing affect your company? Experience has shown that the effects can be significant and beneficial. Learn more.
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How much more business could you secure if the time it took to process a loan was not an issue? While it might seem that everyone in your organization is working at maximum capacity, it might also appear that you're standing still. If so, it's time to break the mold and re-invent the process.
It's an axiom: faster loan processing is always more efficient and more customer-friendly because consumers place a premium on time. Providing a service that is responsive is good business and likely to be rewarded with customer loyalty. At the same time, the faster you process a loan, the lower your cost of goods sold.
Improve speed and reliability
Quatrro applies a four-step formula for faster processing: 1) Document in detail the way you process your loans, 2) Have a team of experts evaluate your current process and recommend ways to improve workflow, 3) Re-map the entire process into a more efficient design and 4) Implement by aligning your resources with Quatrro's, which include on-shore and off-shore processing facilities and scalable, Web-based loan processing technology. We can supply resources from around the world to around the corner, connected by our Web-enabled systems, to significantly improve speed and reliability.
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You can reinvent your entire loan process today and scale it to support any number of production scenarios. The key is to call on the right outsourcing partner: a company with people, processes and technology in place to help you define the optimum structure.
Efficiency will likely decline when processors stray from guidelines. On the other hand, a company can lose agility if processing and information technology are not flexible enough to handle new products and procedures. You end up throwing more people into the mix and, well, things slow down and cost more.
Leverage the best of your resources, and ours
We start by understanding what you want to achieve in loan production. We look at your processing guidelines and existing technology infrastructure. We identify opportunities to reduce cycle time and eliminate wasteful steps. We then map a new process that combines the best of your people, operations and technology with ours, and document guidelines to achieve peak efficiency. For "best execution," we support your resources at our on-shore and off-shore processing centers using our flexible technology platform, which is capable of pricing, matching, submitting, processing and closing loans. The result: lower cost, better management and visibility and faster time-to-market with new ideas.
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What if you went to sleep at night knowing that every loan file was in perfect shape, ready for scrutiny by regulators, examiners and investors? It's not as far-fetched as it sounds.
When loan performance falters, examiners study loan files to look for the cause. Was the appraisal accurate? Were fees adequately disclosed to the borrower? Are there gaps in information about the borrower or the property? Incomplete or inaccurate files beg the question: how good are these loans?
Reduce compliance risk
We have the experience, the resources and the mortgage processing technology to ensure that every loan file we touch meets exacting standards. We begin with a loan process that has been fully mapped out, including checks and balances along the way.
Quatrro resources, working under your guidelines, verify and complete all necessary documents, such as HMDA disclosure forms, quickly and efficiently before loans are packaged for shipment to lenders or secondary market investors. We can do it because we have the people, the knowledge and the tools. And because we're always here for you when you need us.
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